Guide AZ

Our guide from AZ

Dear guest,


Welcome to the Hotel-Bistro-Europa.

We are delighted that you have chosen our hotel! Making your stay as pleasant as possible is the most important thing for us! Here are some points that will be useful during your stay.


Kind regards, your team from Hotel-Bistro-Europa

DEPARTURE

Mon.-Fri.: Check-out until 10:00 am.

Sat. & Sun.: Check-out until 11:00 am.

We will be happy to store your luggage for you at reception. If you would like to check out after the stated times, please contact reception. This is possible for an additional charge of €20 per room.


ADAPTER/ELECTRICAL CONNECTIONS

All sockets are equipped with 230 V/50 Hz. Power and telephone adapters are available at reception.


PHARMACY

You will find the Hubertus Pharmacy at Bahnhofstrasse 18, 66589 Wemmetsweiler. We will be happy to order medication for you and have it delivered directly to your hotel.


PHYSICIAN

The general practitioner's practice "Dr. Steinbrecher" is located in our building. You can reach him at the following number: 00496825/3408.


EXCURSIONS

You can get tips at any time at reception.

There are also numerous magazines with travel and excursion tips available for you in our entrance area.


CAR WORKSHOP

Please contact the reception.


BABY BEDS

Available for an additional charge of 20€ (one-off payment). Please contact our reception


BATHROBE AND SLIPPERS

You are welcome to pick up a bathrobe and slippers at our reception.


BATHROOM STOOL:

We are happy to provide you with a bathroom stool upon request. Please let our reception know.


TRAIN/BUS

There is a bus stop with departure times opposite our hotel. For further information please contact our reception.


BANKS

The nearest bank (Sparkasse) is located at Schulstraße 78, 66589 Wemmetsweiler


BISTRO

Our bistro is open Monday to Saturday from 3 p.m. to 9 p.m.

Hot meals are available Monday to Thursday from 6:00 p.m.


PAY

Please pay your hotel bill at the reception. In addition to cash, we also accept Master Card/Eurocard, Visa Card and American Express


PLEASE DO NOT DISTURB

Please hang the sign provided on the outside door if the room should not be cleaned yet or if you do not wish to be disturbed.


STAMPS

Available at reception.


IRONING SERVICE

We will be happy to iron your laundry for a fee and return it the next day. Please contact our reception.


BEDDING CHANGE

If you stay with us for longer than a week, the bed linen will be changed once a week.

If you would like a bed linen change outside of our usual schedule, we can do this for an additional charge of €5 per change.


COVER

Additional wool blankets or duvets are available on request. Please contact our reception.


FIRE

The automatic fire alarm system in our building will alert you with very loud signals. Information about escape routes can be found in your room and in the corridors.


FIRE EXTINGUISHER

Located on every floor in the hallways and stairwell.


PHOTOCOPIES

You are welcome to obtain these at our reception for a fee.


BREAKFAST

Mon.-Fri.: 07:00 am-09:00 am

Sat. & Sun.: 08:00-10:00 am


LOST AND FOUND

If you find any items, please hand them in to our reception. If you are looking for lost items, please also contact reception.


BAGGAGE

We are happy to store your luggage in our luggage room. Please contact reception.


LUGGAGE SERVICE

If you need assistance with your luggage, please contact reception.


HOTEL RESERVATION

Take advantage of the opportunity to reserve your next stay in our hotel directly with us. Please contact our reception team.


DOGS/PETS

We are also happy to welcome your four-legged friends for a cleaning fee of EUR 25.00 per night.


HYGIENE PRODUCTS

We have hygiene items such as toothbrushes, razors and care products available for you at reception.


INTERNET

High-speed Internet or a dial-up modem is available in all rooms. We offer wireless LAN throughout the hotel – see Wireless LAN.


PILLOWS

We offer allergy-friendly pillows. Please ask our reception.


MINI-BAR

Some of our rooms are equipped with a minibar. Please see our price list for prices.


SEWING TOOLS

A sewing kit is available on request. Please contact reception.


EMERGENCY EXITS

Please note the instructions on your room door and in the hallways.


PARKING SPACES

On-site parking is available free of charge.


UMBRELLA

If you need an umbrella please contact the reception


RESTAURANT

We offer hot meals:

Mon.-Thurs. from 6:00 p.m. to 9:00 p.m.

From Fri to Sun we are happy to recommend restaurants nearby. A list is available at our reception.


RECEPTION

This is available to you around the clock. Please call number 06825/410627


ROOM SERVICE

If you would like to take advantage of our Go Green campaign, you will receive a voucher worth €2. Further details can be found in the relevant flyer on your desk.

If you use the "Do Not Disturb" sign, we will also not clean your room. a


SAFE

There is a central safe at our reception where you can deposit your valuables.


SAUNA

Our sauna can only be used in combination with booking our suite. This is integrated into the room and not public. The surcharge for using the sauna is €35/day.


SCAN

We will be happy to scan your documents. Please contact reception.


GAS STATION

The nearest petrol station is at Hauptstraße 187 in 66557 Illingen.


TAXI

The reception will be happy to take your order.


PHONE

You can get your own telephone for your room at the reception.


LAUNDRY/CLEANING

Laundry that you leave at reception before 9 a.m. will be returned to you by the evening.


LAUNDRY BAG:

We will be happy to provide you with a laundry bag for your dirty laundry. Please let reception know.


WAKE-UP SERVICE

We would be happy to wake you up by phone. Our reception staff will take your wake-up request.


WIRELESS LAN

Wireless LAN is available in all public areas and is free of charge.

The network is: saarfreifunk. A password is not required.

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